Terms of service

Terms of Service

By placing an order with Resume 911, you agree to the following terms:

  1. Service Scope: Our services include resume writing, cover letter creation, and related career support. Deliverables are digital and tailored to each client.

  2. Delivery Timeline: Estimated delivery times are listed at checkout. Delays may occur due to information gaps or customer response times.

  3. Customer Responsibilities: You are responsible for providing accurate and complete information. Delays due to missing or incorrect details are not our responsibility.

  4. Refunds: All sales are final once work has begun. Partial refunds may be considered for services not yet provided, requested within 24 hours of purchase.

  5. Communication: All communication must be conducted via our official contact channels. We aim to respond to all inquiries within 1 business day.

  6. Revisions: Revisions are offered as stated in your service package and must be requested within 7 days of delivery.

  7. Use of Materials: Delivered materials are for your personal, non-commercial use only. Redistribution or resale is prohibited.